A.W. Hastings' Product Service team has earned a reputation for delivering unparalleled service. We deliver seamless post-sale product service to meet the needs of the architect, builder and consumer. Our Field Technicians and Inside Service Coordinators work hand in hand, enabling us to analyze a service request from several perspectives in order to determine the best total solution. Whether you have a warranty claim, an installation question or need an Infinity product repaired, Hastings' Product Service team will provide you with responsive, effective product service.

Please feel free to contact us if you have any questions or concerns involving the installation, maintenance, service or warranty of your Infinity products.

Hastings' services the New England and Eastern New York markets. If you need service on your Infinity Windows, please click here to provide us with your contact information and a description of the problem. Or call A.W. Hastings Service Solution at 1-877-274-1990.

If you are outside our service area, please contact Infinity Windows Customer Service department in Warroad, MN, at 1-800-346-5044 or via email custerv@marvin.com. They will direct you to the appropriate distributor. For future reference, their website address is www.infinitywindows.com.