What can we do to help you?

A.W. Hastings' Product Service team has earned a reputation for delivering unparalleled service. We deliver seamless post-sale product service to meet the needs of the architect, builder and consumer. Our Field Technicians and Inside Service Coordinators work hand in hand, analyzing each service request from several perspectives in order to determine the best solution for you. Whether you have a warranty claim, an installation question or need a Marvin product repaired, Hastings' Product Service team will provide you with responsive, effective product service.

Please feel free to contact us if you have any questions or concerns involving the installation, maintenance, service or warranty of your Marvin products.

Hastings' services the New England and Eastern New York markets. If you need service on your Marvin windows or doors, please click here to provide us with your contact information and a description of the problem. Or call A.W. Hastings Service Solutions at 1-877-274-1990.

If you are outside our service area, please contact Marvin Windows & Doors Customer Service department in Warroad, MN, 1-800-346-5044 or via email at custerv@marvin.com. They will direct you to the appropriate distributor. For future reference, their website address is www.marvin.com.